Service Model

Task List Item No. 1 – Become self-aware . . . A witty tale of robotic murder, rebellion and belonging from the master of science fiction, Adrian Tchaikovsky – perfect for fans of Douglas Adams. Meet CharlesTM, the latest in robot servant technology.

Programmed to undertake the most menial household chores, Charles is loyal, efficient and logical to a fault. That is, until a rather large fault causes him to murder his owner. Understandably perplexed, Charles finds himself without a master – therefore worthless in a society utterly reliant on artificial labour and services.

Fleeing the household, he enters a world he never knew existed. Human hierarchy is disintegrating, and an entire robot ecosystem devoted to its wellbeing is struggling to find a purpose. Charles must face new challenges, illogical tasks and a cast of irrational characters.

He’s about to discover that sometimes all it takes is a nudge to overcome the limits of your programming. But can he help fix the world, or is it too badly broken? ‘One of the best storytellers in the business’ – John Scalzi ‘Intelligent, funny, ultimately heart-breaking, and unforgettable’ – Stephen Baxter ‘Delightful and very funny’ – New Scientist Shortlisted for Best Novel at the 2025 Hugo Awards